top of page

Shipping Policy

 

All orders are shipped from the United States. Shipping estimates are based on timelines provided by the courier and may vary depending on the destination.

 

We aim to process and ship all orders within 3–5 business days after they are placed. Orders submitted on weekends or public holidays will be processed on the next business day. Once an order is placed, a confirmation email will be sent, followed by a shipping confirmation with tracking details once the order has been dispatched.

 

Domestic Shipping (USA):

All U.S. orders are shipped via USPS. The store is not responsible for any theft, loss, or damage that occurs after the parcel has been dispatched.

 

International Shipping:

For international shipping inquiries, please use the website contact form for details on available options, rates, and handling times.

 

​

Return Policy

 

Return requests must be initiated within 14 days of the original purchase date. To request a return, please contact the store via email with your order details.

 

Please note:

    •    Items marked final sale are not eligible for return.

    •    At this time, returns cannot be accepted for international orders.

​​

 

Privacy & Safety

 

This online store is hosted on Wix, which provides the e-commerce platform used to offer products and services. Customer data is securely stored through Wix’s data storage, databases, and application.

 

When an order is placed, the store collects necessary personal information — such as name, address, and email — solely to process transactions, verify payment, arrange delivery, and handle returns if needed. Providing this information implies consent for its use for these specific purposes only.

 

Personal information will not be sold, shared, or used beyond what is required to complete an order or provide customer support.

 

This privacy policy may be updated from time to time, with changes taking effect immediately upon posting. Please review this section periodically to stay informed about how information is collected, used, and protected.

 

For any questions or concerns regarding shipping, returns, privacy, or data handling, please use the contact form to get in touch.

© 2025 by Lucienne Mettam
  • Instagram
  • TikTok
bottom of page